Support

Need help using CivicPal?

Get help starting a service path, supporting someone else, understanding privacy, or asking a Food Access or technical support question.

Starting a service path

Choose what you need help with, start with general information, and continue privately when a service needs more details.

Support a senior, neighbor, family member, or community member without making private information public.

You do not need to share an exact address to begin. Private details are not shown publicly.

Food Access is available now. Service availability may depend on location, timing, and partner capacity.

For help using the site, email CivicPal support. Please avoid sending sensitive details in public screenshots.

Review public-safe triage guidance before emailing CivicPal support.

Account deletion remains a guided support path when someone needs help with their CivicPal account.

Emergency reminder

CivicPal is not an emergency service. For emergencies, call 911 or your local emergency number.

Contact CivicPal support

Email support@civicpal.org for help using CivicPal.

Start with general information. Continue privately when more details are needed.